Certified Course in
Airport Ground Staff & Customer Service

Train for a Bright Career in Aviation and Hospitality

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Are you ready to soar high in the aviation and hospitality industries? Aptech Aviation Academy Bhubaneswar is proud to offer certified, industry-relevant courses in Airport Ground Staff Operations and Customer Services tailored for Retail and Hotel sectors. Whether you're dreaming of working at an international airport or providing top-tier service in luxury hospitality, our training programs are designed to open doors to exciting career opportunities.

Training Session
Communication Class
Hospitality Training
✈️Program Structure
  • Presentation and Communication Skills
  • Grooming Skills
  • Customer Service
  • Interview Skills
  • Aviation Operations
  • Aircraft and Airport Basics
  • Passenger Handling
  • Baggage Handlings
  • Load, Trim, Cargo and DGR
  • Introduction to Retail
  • Understanding the Retailer
  • Setting up a Retail Store
  • Building a Retail Brand
  • Retail Store Success
  • Customer Orientation in the Retail Industry
  • Foreign Exchange

Career Opportunities

  • Guest Services Personnel
  • Guest Service Supervisor
  • Passenger Service Staff/li>
  • Cargo Handling Staff
  • Retail Operations
  • Retail Store Executive
Cabin Crew

Eligibility Criteria

  • Minimum Qualification: 10+2 (any stream)
  • Age Limit: 17–25 years (may vary depending on the job role)
  • Good communication skills and professional attitude
  • Basic knowledge of English preferred

Course Duration

6 to 12 months, depending on the program format (regular or fast-track)

✈️ Take the First Step Towards a Bright Career!

Join Aptech Aviation Academy and get ready to work in airports, airplanes, hotels, or tour companies — in India or even abroad. Your dream career is just one step away.

Apply Now